IIO is one of the supported startups in the first S3E Charge Accelerator Programme.
IIO is a Voice-as-a-Service (VaaS) platform for Customer Experience Management, equipped with human voice and emotion recognition for B2B and B2B2C markets, ideal for different business needs of different departments, such as Marketing, Sales, HR and Customer Care.
IIO is based on the revolutionary combination of three key elements to offer an unprecedented Customer Experience, Engagement & Relationship Management experience:
- Adaptive Conversational Engine (ACE): At the heart of IIO is the proprietary ACE conversational platform, a patented technology that uses emotion recognition and generative AI to create natural and engaging speech interactions.
- Recognition of human emotions: The emotion recognition technology integrated in IIO allows the platform to perceive the customer’s mood and adapt to her mood.
- Generative AI: IIO leverages advanced generative AI engines, such as OpenAI, Bard, and Jasper, to quickly learn and generate relevant responses in any language.
IIO emerges as an innovative solution in the customer relationship management landscape, distinguishing itself from traditional solutions and allowing companies to reduce operating costs, increase sales opportunities and optimize customer engagement strategies.
Learn more about IIO by watching the pitch done by their Founder and CEO, Pasquale Bombino, during the Charge Open Day on 6th July 2023.
Would you like to get in touch with them? Let us know! Email us at info@south3e.eu