IIO: the ideal VaaS solution for new applications and voice services deployment
IIO is one of the supported startups in the first S3E Charge Accelerator Programme.
IIO is a Voice-as-a-Service (VaaS) platform for Customer Experience Management, equipped with human voice and emotion recognition for B2B and B2B2C markets, ideal for different business needs of different departments, such as Marketing, Sales, HR and Customer Care.
IIO is based on the revolutionary combination of three key elements to offer an unprecedented Customer Experience, Engagement & Relationship Management experience:
- Adaptive Conversational Engine (ACE): At the heart of IIO is the proprietary ACE conversational platform, a patented technology that uses emotion recognition and generative AI to create natural and engaging speech interactions.
- Recognition of human emotions: The emotion recognition technology integrated in IIO allows the platform to perceive the customer's mood and adapt to her mood.
- Generative AI: IIO leverages advanced generative AI engines, such as OpenAI, Bard, and Jasper, to quickly learn and generate relevant responses in any language.
IIO emerges as an innovative solution in the customer relationship management landscape, distinguishing itself from traditional solutions and allowing companies to reduce operating costs, increase sales opportunities and optimize customer engagement strategies.
Learn more about IIO by watching the pitch done by their Founder and CEO, Pasquale Bombino, during the Charge Open Day on 6th July 2023.
https://youtu.be/IX6ogAmg-lQ
Would you like to get in touch with them? Let us know! Email us at info@south3e.eu
Looking forward to exploring synergies and creating a long-lasting collaboration.
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ARCAN: the Italian startup that helps you decide when and how much to invest in software quality thanks to AI
Arcan is one of the supported startups in the first S3E Charge Accelerator Programme.
Estimating software development costs is difficult because there are so many factors to consider. One crucial factor that is always overlooked is technical debt, which indicates the quick and dirty solutions put together by (usually) software developers when they are in a hurry. Technical debt impacts software quality, such as reliability, security, and also sustainability, since poor quality software wastes more energy than good quality one. All around the world, technical debt costs 500 billion dollars.
Software companies still struggle to tackle the problem because they cannot project the benefit they can get in "repaying" the debt (fixing the software). Thus, they tend to avoid acting until it's too late and experience project delays, enormous maintenance costs, and frustration. Arcan wants to give companies the necessary forecasting data to push investment in improving their software sustainability and let them save thousands of dollars in software development. Specifically, Arcan is a SaaS B2B platform that can be deployed on-premise and in the cloud.
Arcan scans the source code of a software application, automatically detects technical debt and finally projects the costs of future maintenance. Software houses can use Arcan continuously to save development time and money; non-software companies can use Arcan to assess the sustainability and maintenance costs of software assets, for instance during M&A processes.
Learn more about Arcan by watching the Pitch done by their Founder and CEO, Ilaria Pigazzini, during the Charge Open Day on 6th July 2023.
https://youtu.be/tGtYbm7dCuA
Would you like to get in touch with them? Let us know! Email us at info@south3e.eu
Looking forward to exploring synergies and creating a long-lasting collaboration.
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